Choose the support path that matches your issue, then contact our team with the account email or order ID that helps us locate the right workspace quickly.
Use supporteduquill.com for sign-in issues, payment questions, renewal changes, refund questions, or account recovery help.
Include your account email, order ID if available, payment provider, and a short description of the issue.
Use this path for upload problems, share controls, download issues, or file-access questions.
This is the right path when the issue is inside your EduQuill workspace itself.
Member-access questions can cover download requests, daily traffic, plan status, and access issues.
Expected first response for normal support requests: within 1 business day.
Open Files & Uploads, choose a folder if needed, then upload directly into that workspace location. Larger uploads continue in resumable mode.
Create a share link from the files page, choose an expiry window, and revoke it later if needed. Private files stay private until you create a link.
EduQuill currently offers personal cloud workspace plans focused on private files, share links, and fast member access.
Signed-in members use the daily download requests and traffic allowance included in their subscription plan so storage and delivery stay predictable.
Free visitors may be limited by daily free attempts or file slots. Signed-in members use fast access within their own daily plan allowance.
Send your issue details to our team and include the workspace email or order ID for faster support.