Customer support
Support
For account, billing, refund, or download access questions, contact our support team using your account email whenever possible.
Email support
We respond to support requests at [email protected].
Please include your account email, order ID if available, payment provider, and a short description of the issue.
Partner file delivery
Publishers, digital product teams, and approved partners can contact us about account-based file delivery through EduQuill Transfer.
We do not offer public self-service uploads. Each partner submission is reviewed manually before any file is made available through the service.
Partner inquiries